The Influence of Organizational Citizenship Behavior (OCB), Multitasking, and Psychological Safety on the Performance of Correctional Officers at the Padang City Correctional Service Unit

Elika Sifra Lidya; Muhammad Oceano Fauzan

doi:10.55927/fjmr.v5i8.164

Authors

Elika Sifra Lidya Universitas Negeri Padang
Muhammad Oceano Fauzan Universitas Negeri Padang

DOI:

https://doi.org/10.55927/fjmr.v5i8.164

Keywords:

Organizational Citizenship Behavior (OCB), Multitasking, Psychological Safety, Officer Performance

Abstract

This study aims to analyze the influence of Organizational Citizenship Behavior (OCB), Multitasking, and Psychological Safety on the performance of correctional officers at the Padang City Correctional UPT. The research method used was quantitative descriptive, with a sample of 80 officers. The analysis used was multiple linear regression analysis with SPSS V.25. The results of the study are 1. There is a positive and significant influence between OCB and the performance of Correctional officers at the Padang City Correctional UPT, meaning that the higher the OCB (extra or voluntary work behavior) shown by employees, the higher and better the level of performance of Correctional officers at the Padang Regional Technical Implementation Unit (UPT). 2. There is a negative and significant influence between multitasking and the performance of Correctional officers at the Padang City Correctional UPT, meaning that multitasking and the performance of Correctional officers at the Padang City Correctional UPT, this means that the higher the demands of multitasking or double work carried out, the lower the level of performance, effectiveness, and focus of officers in carrying out their main tasks and functions.

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